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Privacy policy and data protection at Alawin

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This privacy notice explains how Alawin approaches information submitted to this independent review and information portal. It applies to the website you are reading, rather than to any account or payment service operated by the gambling operator. We keep the distinction clear because the two are separate organisations with different purposes.

Scope of this privacy notice

This notice covers the information handled by casino-alawin.com.de when you visit the site, use its contact facilities or choose to provide details for an editorial purpose. It does not govern information collected after you follow a link to the operator’s own platform. Any account registration, identity documents, payment records or betting activity supplied there are handled under that operator’s own process.

Categories of information

We may receive information that you choose to send, such as an email address or the contents of an editorial message. The site may also record limited technical information needed to deliver pages, understand basic site performance and maintain security. We do not ask readers to send identity documents, card details or gambling account credentials through editorial contact.

Lawful basis for processing

Where the portal processes information because a reader has asked us to respond, the lawful basis is the legitimate operation and administration of this information service. Limited technical processing may be necessary to provide a secure and functioning website. Where consent is required, for example for optional analytics or advertising technologies, that consent should be recorded and may be withdrawn through the available controls.

Who else sees the information

Information submitted to the portal is not sold. It may be processed by service providers who host the site, support its technical operation or help measure audience performance. Those providers receive only the information needed to perform their role and are expected to handle it under appropriate confidentiality and data-protection arrangements.

Your UK data protection choices

Subject to the relevant data-protection law, you may ask for access to your personal information, ask us to correct it, restrict its use, request erasure or object to certain processing. Where processing relies on consent, you can withdraw that consent without affecting earlier lawful processing. You may also ask about portability of information you provided, subject to the legal conditions that apply.

Retention and changes

Information is kept only for as long as it is needed for the purpose for which it was received, to answer an editorial request, meet a legal requirement or protect the security of the site. The length of time will depend on the nature of the message and the relationship with the portal. We may revise this notice when the site, our processes or applicable legal requirements change.

Children and the 18+ access restriction

This portal is for adults aged 18+. We do not knowingly seek personal information from children. Parents and guardians using a shared device should consider appropriate parental-control software such as Net Nanny or Qustodio, and anyone concerned about a minor accessing gambling-related content should review the protections available to them.

Contacting the portal

For questions about this notice or a privacy request, email [email protected]. Please include enough detail for us to identify the request, but do not send passwords, full payment-card numbers or identity documents by email. You can also contact the Information Commissioner’s Office at ico.org.uk for information about UK data-protection rights.

This page is provided for information and marketing purposes only. We are not a gambling operator, bookmaker or organiser of betting or gaming activity. Access to this content is restricted to visitors aged 18 and over (18+). For free, confidential support with gambling problems, visit BeGambleAware.org.